Business Reporter: Success through knowledge maturity

In this article, Global Marketing and Insights Director Laura Wenzel argues that organizations most successful with AI have high knowledge maturity—structured, trusted information supported by clear processes, strong governance, and a culture of reuse. These organizations deploy AI more smoothly, expand use cases faster, face fewer risks, and earn greater customer trust. The core message: meaningful AI impact depends less on the model and more on the strength of the knowledge ecosystem surrounding it.