iManage milestones celebrate customers making knowledge work

Cloud maturity has been a significant milestone, with iManage Cloud now the biggest part of the iManage business. Our new bookings in the cloud grew 94 percent, year-over-year. We added 397 new customers to the cloud in 2021, including AMLAW 100 firms, Magic Circle firms, large financial institutions in the US and APAC, and several Fortune 500 companies. We are delighted that iManage is the cloud of choice in our industry by more than a 3:1 margin.

Two clear takeaways behind those numbers are that: a) Cloud has become mainstream, and b) iManage Cloud is winning the business of organizations of all stripes — including some of the most complex and sophisticated cloud customers on the planet.

A recently published Bloomberg law article outlines the journey taken by Shearman and Sterling, a large, multinational, New York–based firm with a distinguished 150-year history, to the iManage Cloud. The narrative, co-authored by myself and Meredith Williams-Range, Chief Knowledge and Client Value Officer, Shearman & Sterling, underscores the view that cloud migration is a means to achieve specific goals or outcomes for the firm; outcomes that should reflect the firm’s unique needs, goals, technological maturity, and progress on the path to digital transformation.

And — although the recent ILTA survey reported that cloud mindset momentum is clearly trending to "Cloud First,” and we can surmise that 2022 may indeed be the tipping point of "when" not "if " for organizations to join the cloud migration — we are resolute in our belief that moving to the cloud should not be an end in itself, but rather a means to a better way forward.