Felsberg Advogados ensures business continuity by migrating its knowledge work to the cloud

Founded in 1970, Felsberg Advogados is one of Brazil’s most respected law firms, recognized for its pioneering spirit and innovation in embracing new market sectors and areas of law. The firm was among the first to operate in aeronautical finance and offer services that support project financing and venture capital in Brazil. In the same spirit, the firm’s recent upgrade to iManage Work 10 in the Cloud, with the support of long-term iManage partner TOTVS, helped them address increasingly frequent power outages and promote internal security while enhancing data governance.

Felsberg Advogados’ move to the cloud provides greater value at the same cost as the on-premises infrastructure it replaces, while iManage Share ensures secure collaboration, and iManage Threat Manager permits the IT team to respond to security threats in real time.

The business challenge

Power outages disrupt productivity

In our fast-paced digital world, power outages can significantly disrupt productivity. Felsberg Advogados, with offices in São Paulo, Rio de Janeiro, and Brasília, was confronting the challenge of an unstable electricity supply.

When the power was lost, so was the firm’s access to its on-premises document management solution. IT Manager Rodrigo Filipe da Silva recalls one particularly severe outage on New Year’s Eve that corrupted their storage and took him the whole night to recover the files that the firm’s 140 knowledge workers depend on.

To prevent further disruptions, the firm decided to move its knowledge management to the cloud as quickly as possible, seeking a future-ready platform that would accommodate emerging AI capabilities. IT priorities also included enhanced data security and increased efficiency for users.

Ensuring the security of the firm’s sensitive information is an absolute necessity. Felsberg used a manual process that generated daily reports monitoring user activity to detect suspicious downloads, but it relied on day-old data. This raised concerns about the potential for a delay in identifying an unauthorized download outside of work hours. So a further goal was to automate that manual process.

The solution

Enhancing security and efficiency with iManage Cloud solutions

Felsberg Advogados turned to their long-term partner, TOTVS, for guidance. “We’ve been using iManage happily since 2007, so when TOTVS advised us to implement a package of solutions in the iManage Cloud, we didn’t need to consider other options,” says da Silva. “We knew it was the right decision.”

TOTVS supported the migration, and the firm provided training to help employees adapt to the new platform. The legal team and administrators use iManage Work 10 in the Cloud to save and retrieve files, improve version control, and create and edit client documents. With email management for Outlook, they can file emails, schedule meetings, and assign tasks within iManage without switching between applications.

The firm creates virtual data rooms for mergers and acquisitions using iManage Share. “We previously used Google Drive, but it doesn’t offer the same high data security standards as iManage,” explains da Silva. “Now we can spin up a data room to share documents securely with clients and ensure compliance with our data governance practices.”

iManage Threat Manager proactively monitors the environment and alerts the IT team to any suspicious activity in real-time. They can then block the user from downloading further files and notify a partner to address the situation.

“iManage Threat Manager has already helped us prevent a security breach,” says da Silva. “Someone exported a large number of files to create a personal database. We received a complete breakdown of everything they’d exported and notified the appropriate partner to take immediate action.” The IT team then tightened its data security controls to prevent another occurrence.