Mailbox Assistant

Automated, AI-enhanced inbox information management

iManage Mailbox Assistant introduces a better way to manage the email inbox, improving productivity and information governance. Building on organizational and individual user behavior, Mailbox Assistant uses AI to intelligently identify where email and attachments should be stored, saving valuable time, helping establish definitive single sources of truth, and strengthening information governance efforts.

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Boost productivity

Automate inbox information management to allow workers to focus on more valuable tasks

Improve information security

Strengthen information access policies by ensuring documents are stored in the right place and accessible by the right people

Ensure compliance

Encourage adherence to retention policies by highlighting documents that must be stored

Identify changes at a glance

Differences between attached documents and original versions are highlighted, making it easy to compare versions

Working behind the scenes

Mailbox Assistant is always working on users' behalf, functioning behind the scenes to store information where it belongs and removing a frequent burden that requires effort that could be better spent on more meaningful work.

Always learning

Mailbox Assistant learns from individual and organizational user behavior to enhance email and attachment storage accuracy and efficiency.

Supporting information governance and retention

Mailbox Assistant ensures proper document storage and maintenance, strengthening information governance policies and efforts to meet document retention obligations.

Facilitating smoother offboarding and onboarding

Information gaps can occur when workers depart an organization. Mailbox Assistant eliminates that possibility by retaining important information that is accessible where it is most relevant, in turn supporting onboarding efforts for those new to the position.

No desktop or on-premises footprint

Mailbox Assistant is seamlessly built into the existing iManage Cloud architecture, requiring no additional downloads and enabling users to manage email from anywhere via their mobile device.

FAQs

Can’t find the answer to your question? Book a call with our team for a personalized demo or consultation.

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What platform is iManage AI available on?

iManage AI is only available on the cloudimanage.com endpoint. All products and capabilities leveraging iManage AI (including Mailbox Assistant, AI Services, and Ask iManage) will only be available on the cloudimanage.com endpoint. We are actively working with customers to plan their journey to cloudimanage.com so that they can access these capabilities and more.

Is iManage AI built into the platform, or a separate product?

iManage AI is built into the iManage platform, to operate at scale with all content stored on your iManage library. Mailbox Assistant, AI Services, and Ask iManage will not be included in a standard cloud subscription and will need to be purchased as additional products.

How does iManage protect my data from exposure?

Data processed by iManage AI stays on the iManage platform, and retains all of the security and governance protections delivered by iManage, so organizations can leverage AI safely and securely.

What is iManage doing with Microsoft Copilot?

Microsoft and iManage are developing a plug-in which connects M365 with iManage, while maintaining the iManage single source of truth in a governed repository. iManage AI Services offers document classification and enrichment at scale, which will enable MS customers to leverage Copilot more effectively.

Can I use third-party AI tools on data stored in iManage?

The iManage AI platform enables organizations to leverage iManage AI solutions, Microsoft Copilot, or third-party tools, all while retaining the security and governance protections offered by iManage.