Success and services

Our Success team helps you strategize and prioritize your goals by assisting in maximizing the value of your investment while smashing your success plans. We partner with you to grow and innovate faster with recommendations and best practices to support your ever evolving business outcomes.  Our success plans provide your organization the experience you wish to have whether that be through specially curated digital self-serve content to highly personalized value orchestration to boost your ROI.

Looking for support implementing and customizing iManage solutions? Let us help you to succeed on your journey. Our Professional Services team has expertise in many industries and can help you develop strategies for achieving high satisfaction and adoption. Whether it be minor modifications to your existing solutions, or launching a global enterprise-wide solution, we have an engagement approach that will work for you.

Our specialized training team provides you with the resources you need to ensure your users fully adopt our solutions. We have a spectrum of user education tools at your disposal from our public content, all the way through full user adoption specialist education — including technical training certification programs.

iManage offers a range of training and user adoption options including eLearning, instructor-led and virtual instructor-led training that help technical and non-technical audiences adopt our technology. Our certified instructors provide customized training to help ensure that your workforce and IT personnel have the knowledge to make your rollout successful.

Change can be hard, but it can be more comfortable when you can share guidance and lessons learned in a trusted community. We facilitate conversations among your colleagues, peers, our partners, and other iManage staff to guide you on that last step of your journey.

iManage Support delivers the responsive help and in-depth product knowledge you need by way of our global support team and iManage Help Center.