Howard Kennedy improves knowledge management with iManage Insight


  • Forward-thinking law firm
  • Legal
  • London, UK
  • 350 employees

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AI-powered application helps innovative law firm quickly find and access relevant information, unlocking the value of their work product.

Headquartered in London, Howard Kennedy is a forward-thinking law firm that provides straightforward advice to ambitious clients. With a vision to be progressive and a profitable business, the firm has changed substantially in recent years. Operating from a single office at No. 1 London Bridge with over 150 lawyers and 350 employees in total, the firm offers advisory, transactional and dispute-related support to individuals, businesses and institutions on all their business and personal legal needs.


To enhance its ability to serve its clients, Howard Kennedy is always seeking new ways to improve knowledge management within the firm. While the firm is using iManage Work for document and email management, they required a more effective way to unlock the value of the knowledge contained inside that system.


Upon researching available solutions, Howard Kennedy could find only two that met its functional requirements. Based on the firm’s need for global support and desire to take advantage of new innovations easily and rapidly, Howard Kennedy chose iManage Insight.


The firm particularly appreciates the way Insight takes advantage of lesser used features in iManage Work and turns them into valuable knowledge management features. Related documents in iManage Work are elegantly surfaced in iManage Insight — for example, when retrieving the final version of a document, the iManage Insight Knowledge Graph will show a cluster of related documents, such as the draft version or a similar document from another matter.

Case study

Case study

Howard Kennedy improves Knowledge Management with iManage Insight.

<strong>Robin Hall</strong>, Head of Knowledge Management, Howard Kennedy

The tight integration between the iManage products was a big selling point. We are currently using iManage Work as our document management system and Insight adds a layer of intelligence and information that leverages Work.

Robin Hall, Head of Knowledge Management, Howard Kennedy