Holman Webb serves a diverse customer base with highly specific needs. When aging on-premises infrastructure was becoming costly to maintain and impacting how quickly lawyers could find documents, the team partnered with iManage to migrate to the cloud. With iManage Work 10 in the Cloud, lawyers save 30 minutes of time every day and the IT team is free to focus on optimizing the user experience.
The Business Challenge
Empowering staff to serve diverse client needs
Serving a diverse client base across the commercial and insurance sectors means they need agile technology to empower lawyers to give their all. While the type and volume of documents involved in a matter can vary greatly, the team needs fast access whether they’re in the office, the courtroom, or working remotely.
“The move to cloud was part of our ongoing strategy to outsource managing environments to free up the IT team to focus more on designing the best user experience, to give our clients the best possible outcomes, as efficiently as possible,” said Steve Ferhad, CTO at Holman Webb.
Feature-rich document management and secure collaboration
Holman Webb implemented iManage Work 10 in the Cloud to their four offices and rolled out a change management program to streamline user adoption. The platform is integrated with other workplace solutions, giving the team insight into how documents and data are stored in relation to specific matters. Enhanced searches help lawyers save time. Version control is another small change making a big impact.
“iManage was the obvious choice for us. It’s the weapon of choice for the legal sector, and clients expect us to have the best possible solutions,” said Steve.
Getting 30 minutes of time back per lawyer, every day
Moving to iManage Work 10 in the Cloud has revolutionized life at Holman Webb for both lawyers and the IT team. Lawyers have gained 30 minutes per day and can spend more time focused on client and team work. Eliminating hardware and its associated maintenance costs has transformed the IT department into a profit center.
"With iManage in the Cloud, we can focus more energy on DevOps and the user experience. Our stock has gone up in the eyes of the business: colleagues recognize the impact we have on their workday and that our technology is on a par with large, global firms,” Steve said.
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