Brian Jones is the Senior Director, Customer Adoption at iManage.
When implementing new technology, traditional change management may not be enough. Discover how the business transformation framework can help you increase user adoption at your organization.
Discover how setting business outcomes and gaining user buy-in can transform solution adoption.
With remote working likely to be a key business challenge and a sticking point for years to come, Brian Jones, senior director of customer adoption at iManage, says firms need to drive user adoption by making a case for tech to key internal stakeholders.
There are typically one or several underlying reasons why organizations invest in and roll out new technology.
Adoption tasks typically occupy as little as 5-10% of most technology project plans.