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iManage Work 9.3

One of the key underpinnings of iManage going independent was our ability to focus our investments on things that matter most to customers. This starts by taking the products our customer base has deployed today, strengthening them to make sure they are current and address key frustrations being experienced by end-users. The iManage Work 9.3 release represents our first key milestone after achieving our independence.

This is just the beginning of our journey to make our applications simpler, smarter and easier to deploy and maintain, both on-premise and in the cloud. What you’re seeing in 9.3 is our first release but over the rest of the year you will see significant investments we are making on all these fronts.

User experience is an integral part of iManage Work because the working professional lives within their content authoring and communications tools for most of their working day. As a result, we have been bombarded with the requests to update iManage DeskSite & FileSite to offer a more modern look and feel. Moreover, these new interfaces needed to be optimized for high-resolution displays that are becoming commonplace. We started adopting the new Windows 10 and Office 2016 themes within the applications. For example, the flat look and feel of icons and rasterized fonts.

Beyond the visual aesthetics of desktop applications, we have also examined key content production and collaboration transactions which lead to immense frustration within working teams and add to work process inefficiencies within a firm. However, as we embarked on these changes, we were judicious about the extent of the change being very sensitive to the potential training impact. We wanted the basic workflows to remain the same, minimizing risk and stress so many people feel when moving to a new version.

We have been referring to these as frustration busters. They are a direct result of customer feedback and end-user observations. Some quick examples of these are improvements in the suggested filing algorithms for email management, user interactions with shared links, the new Microsoft Office Back Stage integration and much more.

All of this would not have been possible without the beta participation we experienced from partners and customers who were eager to work with this new version and provide valuable feedback. We’d like to take a brief moment to say “thank you” and that we appreciate the time and effort you put into making this a meaningful release.

This is merely a quick overview of our thoughts and philosophy behind the release. We recently presented a webinar that provides an in-depth discussion and demonstration of this new release, concluding with a Q&A session with audience members. We’ll host another one on February 12 12:00-1:00 pm ET.

Register here to attend:
https://attendee.gotowebinar.com/register/4511523080037292546