Taft enables effective matter centric collaboration for greater business agility


  • One of Cincinnati’s largest law firms
  • Legal
  • Cincinnati, USA
  • 400+ employees

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Taft manages all content and communication by matter, in a single, integrated electronic folder – with a 70% attorney adoption rate

Founded in 1885, Taft Stettinius & Hollister is one of Cincinnati’s largest law firms with offices in 8 cities and over 400 lawyers. The firm practices across a wide range of industries, in virtually every area of law, including Business and Finance, Litigation, Labor and Employment, Intellectual Property, Business Restructuring, Bankruptcy and Creditor Rights, Environmental, Health and Life Sciences, Private Client Services, Real Estate and Tax.


With multiple organizational mergers that doubled the size of his firm in 10 years, Taft CIO Brian Clayton needed a way to manage his growing firm’s content and communications, all while exceeding expectations of the “new professional” users – the ones that are always connected, mobile, impatient, and with the knowledge and understanding of how to use technology. The new professional demands new ways of doing work, while at the same time, the new client is demanding new economics and greater agility.


In 2015, Taft centralized the iManage hardware implementation from across the offices providing a lower operational cost, more consistency and more efficient document searching with consolidated stores. This centralization also played a key role in helping them achieve
their ISO certification.


The refresh enables Taft to more effectively address high value areas such as mobility/remote work and the need to enable agile work while maintaining governance. The refresh also enables better organization, more advanced collaboration and integrated email management, as easy email filing is a key requirement for effective matter-centric collaboration at Taft.

Case study

Case study

Matter Centricity helps Taft Stettinius & Hollister enhance system adoption.

<strong>Brian Clayton</strong>, Taft CIO

We are really focused on matter centricity as more of a lifestyle than a product push by IT – somewhat like a diet or exercise program.

Brian Clayton, Taft CIO


adoption rate